Shipping And Payment
Thank you for shopping with Baju Collections! We are dedicated to ensuring that your shopping experience is smooth and enjoyable. Below, you’ll find all the information you need regarding our shipping and payment policy for our product categories: Printful-fulfilled products, Exclusively Selected products, and digital downloads, as well as the available payment methods.
Shipping For Printful-Fulfilled Products
Some of our products are fulfilled and shipped by our trusted partner, Printful. These products include various Fashion & Accessories and Home & Lifestyle items.
1. Order Processing Time
Processing Time
After you place your order, it will be processed within 2-7 business days. This includes the time taken for printing and preparing your items for shipment by Printful.
Order Confirmation
Once your order is processed, you will receive an email confirmation with details about your order and shipping information.
2. Shipping Methods
Available Shipping Options
At checkout, you will see several shipping methods based on your location. The options may include standard shipping, expedited shipping, and express delivery. Choose the method that best fits your needs.
3. Estimated Delivery Times
Domestic Orders (Exclusive Selection Products)
Orders within Pakistan typically take 3-7 business days for delivery after processing.
Printful Orders (International Products)
Delivery for Printful-fulfilled orders to Pakistan generally takes 7-20 business days, depending on product availability and shipping method. Delivery times may vary due to destination and customs clearance processes. For detailed information, please follow Printful guidelines.
Note: Estimated delivery times may vary based on the selected shipping method and external factors such as holidays or unforeseen delays.
4. Shipping Costs
Cost Calculation
Shipping costs are calculated at checkout and depend on several factors, including:
- Your shipping address
- The selected shipping method
- The size and weight of the items in your order
5. Tracking Your Order
Tracking Information
After your order has shipped, you will receive an email containing your tracking number. You can use this number to monitor the status of your shipment on the shipping carrier’s website.
Shipping For Exclusive Selection Products
We also offer products under the Exclusive Selection category including Apparel and Home & Lifestyle items, which are stored and shipped directly from Pakistan. For international customers, we deliver products by courier if they manage to make payment in PKR via direct bank transfer or JazzCash.
Note: Estimated delivery times may vary based on the selected shipping method and external factors such as holidays or unforeseen delays.
1. Order Processing Time
Processing Time
Orders will be processed within 1-3 business days.
Order Confirmation
Once your order is processed, you will receive an email confirmation with details about your order and shipping information.
2. Estimated Delivery Times
Exclusive Selection Products
Orders within Pakistan typically take 3-7 business days for delivery after processing.
3. Shipping Costs
Cost Calculation
Shipping costs are calculated at checkout based on:
- Your shipping address
- The selected shipping method
- The size and weight of the items in your order
Shipping For Digital Products
Digital products from our Digital Downloads category, such as eBooks, digital planners, kids books, cards & invitations and social media templates are delivered electronically and do not incur shipping fees and do not incur shipping fees.
Accessing Your Digital Downloads
Purchase Confirmation
After completing your purchase, you will receive an email confirmation that includes a download link for your digital product(s).
Download Instructions
Click on the link in the email to access and download your purchased product directly to your device. Make sure to save the file in a secure location.
International Shipping
We are proud to offer international shipping for our physical products. Please keep the following in mind:
Customs Fees And Import Duties
International orders may be subject to additional customs fees or import duties based on your country’s regulations. These fees are not included in your order total and are the responsibility of the customer.
Shipping Restrictions
Certain items may have shipping restrictions to specific countries. If an item cannot be shipped to your location, you will be notified during the checkout process.
Payment Methods & Instructions
We currently accept payments in PKR (Pakistani Rupees) through Direct Bank Transfer (Meezan Bank) and JazzCash only. We are working to introduce more payment options soon. Please find the instructions for each method below:
1. Direct Bank Transfer (Meezan Bank)
How To Pay
After completing your order, you will be prompted to complete the payment through Meezan Bank using the details provided at checkout. Please use your order number as the reference when making your payment to ensure accurate processing.
2. JazzCash Till ID
To make a payment via JazzCash, please follow these simple steps:
Instructions
1. Pay via JazzCash
Open your JazzCash app or visit any authorized JazzCash agent to make your payment.
2. Enter TILL ID
- Use the TILL ID provided at checkout to send your payment.
- Confirm the account name as Baju Collections to ensure secure processing.
3. Complete Payment
After completing the payment, kindly share the transaction ID or payment screenshot with us using one of the following options:
- WhatsApp: 0333-1143520
- Email: support@bajucollections.com
- Contact Form: Contact Page
4. Order Confirmation
Once your payment is confirmed, we will process your order immediately and keep you updated every step of the way.
Payment Confirmation Options
After completing your payment via JazzCash, please confirm your payment using one of the following options:
1. Contact Form
Please visit our Contact Page and fill out the form with the following details:
- Your Order Number
- Your Transaction ID from JazzCash
- Any additional notes or queries (if any)
2. Email
Send us an email at support@bajucollections.com with:
- Your Order Number
- Your Transaction ID from JazzCash
- A screenshot of your payment receipt (optional but helpful)
Additional Support
If you have any questions or need assistance regarding shipping and payment, feel free to reach out via WhatsApp at 0333-1143520. We are always here to help!
Important Notes
Delivery Delays
While we strive to deliver your order promptly, please be aware that shipping times may be affected by factors beyond our control, such as natural disasters, holidays, or shipping carrier delays.
Lost Or Stolen Packages
If your package is lost or stolen after it has been marked as delivered, please contact us at support@bajucollections.com. We will do our best to assist you, but please note that we cannot be held responsible for lost or stolen packages.
Contact Us
If you have any questions about our shipping and payment policies, need assistance with your order, or require further clarification, please don’t hesitate to reach out to us at support@bajucollections.com. Our customer support team is here to help ensure you have a positive shopping experience.
