Shipping Information

Thank you for shopping with Baju Collections! We are dedicated to ensuring that your shopping experience is smooth and enjoyable. Below you will find all the information you need regarding our shipping policies for both physical products and digital downloads.

Shipping For Physical Products

All physical products from Baju Collections, including those in the Apparel & Accessories and Home & Lifestyle categories, are fulfilled and shipped by our trusted partner, Printful.

1. Order Processing Time

  • Processing Time: After you place your order, it will be processed within 2-7 business days. This includes the time taken for printing and preparing your items for shipment.
  • Order Confirmation: Once your order is processed, you will receive an email confirmation with details about your order and shipping information.

2. Shipping Methods

Available Shipping Options: At checkout, you will see several shipping methods based on your location. The options may include standard shipping, expedited shipping, and express delivery. Choose the method that best fits your needs.

3. Estimated Delivery Times

  • Domestic Orders: Orders within the same country typically take 3-7 business days for delivery after processing.
  • International Orders: Delivery for international orders usually takes 7-21 business days. Please note that delivery times may vary based on the destination and customs clearance processes.

4. Shipping Costs

Cost Calculation: Shipping costs are calculated at checkout and depend on several factors, including:

    • Your shipping address
    • The selected shipping method
    • The size and weight of the items in your order

5. Tracking Your Order

Tracking Information: After your order has shipped, you will receive an email containing your tracking number. You can use this number to monitor the status of your shipment on the shipping carrier’s website.

Shipping For Digital Products

Digital products from our Digital Downloads category, such as eBooks, digital planners, and stock photos, are delivered electronically and do not incur shipping fees.

Accessing Your Digital Downloads

  1. Purchase Confirmation: After completing your purchase, you will receive an email confirmation that includes a download link for your digital product(s).
  2. Download Instructions: Click on the link in the email to access and download your purchased product directly to your device. Make sure to save the file in a secure location.

International Shipping

We are proud to offer international shipping for our physical products. Please keep the following in mind:

  • Customs Fees and Import Duties: International orders may be subject to additional customs fees or import duties based on your country’s regulations. These fees are not included in your order total and are the responsibility of the customer.
  • Shipping Restrictions: Certain items may have shipping restrictions to specific countries. If an item cannot be shipped to your location, you will be notified during the checkout process.

Important Notes

  • Delivery Delays: While we strive to deliver your order promptly, please be aware that shipping times may be affected by factors beyond our control, such as natural disasters, holidays, or shipping carrier delays.
  • Lost or Stolen Packages: If your package is lost or stolen after it has been marked as delivered, please contact us at support@bajucollections.com. We will do our best to assist you, but please note that we cannot be held responsible for lost or stolen packages.

Contact Us

If you have any questions about our shipping policies, need assistance with your order, or require further clarification, please don’t hesitate to reach out to us at support@bajucollections.com. Our customer support team is here to help ensure you have a positive shopping experience.